I need help with my ID verification. What do I do?
If you're struggling with the online ID verification process, the Bōde team can help.
Having trouble with ID verification?
No problem—our team is here to help!
If you're experiencing issues submitting your ID through the verification tool, you can email us directly and we’ll take care of it manually.
What to do:
- Take clear images of the front and back of your government-issued photo ID.
- Email them to help@bodecanada.com (mailto:help@bodecanada.com).
- Our team will manually review and verify your ID to keep your listing process moving.
We’re committed to making this step quick and stress-free. Don’t hesitate to reach out if you need assistance.
Still need help?
Engage with Bōdie our AI powered chatbot to troubleshoot further or get in touch with our team.
